Contact us

Getting help with your sexual health

If you are looking for general support or information, you can view our help and advice pages or use our chatbot.

We are unable to respond to requests for information or advice received via email or social media.

Find a service near you

If you need to find a sexual health service, our service directory will give you everything you need, including contact details and opening times for your nearest service.

You might also be able to access the help you need online:

• See if you can order an at-home STI test kit
• See if you can get free condoms in your area

Have a question about a test, result or appointment?

Please contact your local Brook service.

For STI test results:

• In Manchester, Stockport, Tameside or Trafford, contact Brook Manchester
• In Dudley contact Brook Dudley
• In Thurrock contact Brook Thurrock

Training and education

You can find information about our education sessions and training for professionals, including our range of self-directed online courses, on the Education and Training section of our website.

If you want to ask a question about our education or training, please use our enquiry form.

Contacting Brook Central Services

Media and press enquiries

If you are a member of the press please email press@brook.org.uk or visit our media centre for more information.

Research enquiries

If you have any research related questions or you want to collaborate with us in research projects, please get in touch at research@brook.org.uk

Corporate partnership enquiries

Visit our corporate partnerships page or email partnerships@brook.org.uk

Job vacancies

Please visit the careers section of our website.

Volunteer for Brook: information about volunteering opportunities

Feedback and complaints

If something has gone wrong or you’re not happy with the service you’ve received, it’s really important that you tell us so that we can try and put it right. Visit the feedback and complaints section of our website to find out how.

Access to health records/Caldicott guardian 

You can find out more about how we collect, store and use your personal data as well as how to request access to your records in our privacy policy.

At Brook we have a Caldicott Guardian, this is a senior staff member responsible for protecting the confidentiality of people’s health and care information and making sure it is used properly. If you need to contact the Caldicott Guardian please email dataprotection@brook.org.uk.

Website enquiries

If you have a question, a technical issue or want to give feedback about our website, drop us a line at website@brook.org.uk

You can find information about linking to, or using content from, brook.org.uk and other Brook domains in our content and linking policy.

Anything else?

For enquiries relating Brook as an organisation please contact us on admin@brook.org.uk.

IMPORTANT! This email is not for appointments, advice, tests or results – please take a look at the information further up this page and contact your local Brook service directly.